Official BK95 Documents

Privacy Policy BK95 – Player Personal Data Protection

BK95 takes every player's privacy seriously. This document clearly explains how we collect, use, store, and protect your personal information — with nothing hidden.

Updated: January 2026

By using the BK95 platform, you agree to the terms of this Privacy Policy. Please take a moment to read this document as it outlines your rights and our responsibilities in processing your personal data.

1 Introduction

BK95 ("we", "Platform") is fully committed to protecting the privacy of every player using our services at bk95.vu. This Privacy Policy is developed in accordance with international data protection standards and is intended to provide full transparency on how we handle your personal information.

We understand that trust is the foundation of every good relationship. That is why we are committed to never misusing or selling your personal data to any third party for marketing purposes without your explicit consent. Every piece of information we collect has a clear purpose and we only retain it for as long as necessary.

This Privacy Policy applies to all information collected through the BK95 website, BK95 mobile app, email communications, live chat, and all other service channels we operate. If you have any questions after reading this document, our customer support team is available to assist at any time.


2 Information We Collect

BK95 collects two main categories of information — information you provide directly to us, and information collected automatically when you use our platform.

Information you provide directly:

Type of Information Purpose of Collection
Full name Identity verification (KYC) and payment processing
Date of birth Age verification — confirming you are 18 years of age or older
Email address Account communications, verification and notifications
Phone number Two-factor authentication (2FA) and customer support
Residential address KYC compliance and regulatory requirements
Identity document Identity verification and fraud prevention
Bank account details Deposit and withdrawal processing

Information collected automatically:

  • IP address and general geolocation data (country/city)
  • Device type, operating system and web browser version
  • Session data including pages visited, visit duration, and in-platform actions
  • Transaction data including betting history, deposits, and withdrawals
  • Cookie data and similar tracking technologies (see Section 6)

3 How We Use Your Data

All information we collect is used for legitimate and necessary purposes in operating the bk95 platform. We do not use your data beyond the scope stated in this Privacy Policy without your prior consent.

  • Account Management: Creating, verifying and securely maintaining your player account.
  • Transaction Processing: Processing all deposits, withdrawals and financial activities related to your account.
  • Regulatory Compliance: Meeting KYC requirements, anti-money laundering (AML) obligations and other applicable regulatory requirements.
  • Platform Security: Detecting and preventing fraud, account abuse and suspicious activity.
  • Customer Support: Enabling our support team to assist you more efficiently when you reach out to us.
  • Service Improvement: Analysing usage patterns to improve the user experience and platform features.
  • Communications: Sending important account notifications, relevant promotions and platform updates — only if you have not objected to receiving such communications.
  • Responsible Gaming: Monitoring wagering patterns to identify players who may require additional support or protection.

BK95 never uses your data to make automated decisions that adversely affect you without human review. Any significant decisions, such as account closures, always involve review by our team.


4 Sharing Information with Third Parties

BK95 does not sell, rent, or disclose your personal information to third parties for their own commercial marketing purposes. However, there are limited situations where we need to share certain information with trusted parties:

  • Payment Providers: Information required to process deposits and withdrawals is shared with payment providers integrated with our platform. All such providers are subject to strict data security standards.
  • Game Providers: Minimum technical data required to run games is shared with trusted gaming software providers.
  • Authorities: BK95 will disclose information to authorities, law enforcement agencies, or regulatory bodies when required to do so by law or court order.
  • Technical Service Providers: Third parties that assist us with technical operations such as server hosting, cybersecurity and analytics — subject to strict confidentiality agreements.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, user information may be transferred as part of that transaction, with prior notice given to users.

In all of the above sharing scenarios, BK95 ensures that the receiving party has adequate data protection measures in place and receives only the minimum information necessary for the stated purpose.


5 Data Security

BK95 continually invests in security infrastructure to ensure your personal data is always protected from unauthorised access, loss, or misuse. Our security measures include:

  • 256-bit SSL Encryption: All data transmitted between your browser and the bk95 servers is protected with the highest industry-grade SSL encryption.
  • Stored Data Encryption: Sensitive information such as passwords and banking details is stored in encrypted form using the latest cryptographic algorithms.
  • Two-Factor Authentication (2FA): We provide and encourage the use of 2FA on all accounts as an additional security layer during login.
  • Continuous Monitoring: Automated monitoring systems operate around the clock to detect suspicious activity and intrusion attempts.
  • Internal Access Controls: Only authorised BK95 staff may access player personal data, and every access is logged for audit purposes.
  • Regular Security Audits: The bk95 platform undergoes regular independent security audits to ensure data protection standards are always up to date.

While we take all reasonable precautions, no system is 100% secure. You are also responsible for keeping your password confidential and not sharing your bk95 account login credentials with anyone.


6 Cookies and Tracking Technologies

BK95 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

  • Essential Cookies: Required for core platform operations such as login session management and security. These cookies cannot be disabled.
  • Functional Cookies: Storing your preferences such as language, currency and display settings for a more personalised experience.
  • Analytics Cookies: Helping us understand how players use the platform so we can continuously improve it. This data is collected in aggregate and does not identify individuals.
  • Performance Cookies: Measuring platform performance and identifying any technical issues that need to be resolved promptly.

You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect specific functionality on the BK95 platform. For more information on managing cookies, refer to your web browser's documentation.


7 Your Rights Regarding Personal Data

As a bk95 player, you have the following rights regarding your personal data that we hold. You may submit a request to exercise any of these rights by contacting our customer support team:

Right of Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

If any information we hold is inaccurate or outdated, you have the right to request an immediate correction.

Right to Erasure

You may request the deletion of your personal data, subject to any legal obligations binding on us.

Right to Object

You have the right to object to the processing of your data for specific purposes, such as marketing communications.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another service.

Right to Restriction of Processing

In certain circumstances, you may request that the processing of your data be temporarily restricted.


8 Data Retention Period

BK95 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable legal and regulatory obligations.

  • Active Account Data: Retained for as long as your account remains active and for a reasonable period following account closure.
  • Financial Transaction Records: Retained for a minimum of seven (7) years in accordance with international financial compliance requirements.
  • KYC Documents: Retained for the period specified by the relevant regulatory body, typically between five (5) and seven (7) years.
  • Communication Logs: Customer support records and communications are retained for three (3) years for reference and service quality purposes.
  • Analytics Data: Aggregated and anonymised usage data may be retained for longer periods for long-term trend analysis purposes.

When your personal data is no longer required, BK95 will securely delete or anonymise it using approved procedures.


9 Third-Party Links and Services

The bk95 platform integrates with multiple third-party service providers to deliver the best experience for players. This includes game providers, payment providers, and technical service providers.

While we carefully select third-party partners and ensure they comply with high privacy standards, bk95 is not responsible for the separate privacy policies of third-party services. Each third-party service provider has its own privacy policy governing their data processing.

We recommend that you read the privacy policies of the payment providers and game suppliers you use through the bk95 platform to fully understand how they handle your data.


10 Contact Us Regarding Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the bk95 platform.
  • Privacy Email: [email protected] — for privacy and data protection specific enquiries.
  • General Support: [email protected] — for general enquiries regarding your account and services.

We are committed to responding to all privacy-related inquiries within 72 hours business hours. For more complex matters such as data access or deletion requests, we will inform you of the required timeframe upon receiving your request.

BK95 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any material amendments will be communicated to you via an in-platform notice or email at least 14 days before taking effect.

bk95's Commitment to Your Privacy

More than just a document — your privacy is our priority in every decision we make.

Highest-Grade Encryption

All data transmitted through the bk95 platform is protected with 256-bit SSL encryption — the same technology used by leading financial institutions worldwide.

Secure and Trusted KYC

The bk95 identity verification process is designed to protect you. All submitted documents are processed in a secure environment and deleted upon completion of verification in accordance with our data retention policy.

No Sale of Data to Third Parties

BK95 has never and will never sell your personal data to any party for marketing purposes. Your data is used solely to enhance your experience on our platform.

Full Control at Your Fingertips

Manage your privacy settings, review the data we hold, or submit a data deletion request directly through your bk95 account or by contacting our privacy team.

Continuous Threat Monitoring

The bk95 security system operates around the clock to detect and neutralize any security threats before they can affect your data or account.

International Standards Compliance

BK95's Privacy Policy is developed in accordance with internationally recognised data protection standards, ensuring your rights as a user are always respected and fully protected.

Play with Safe and Confident at bk95

Your personal data is fully protected. Register your BK95 account today and enjoy a safe, transparent, and exciting online betting experience with Malaysia's growing community of players.

Bahasa Melayu